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Correct! Restarting your computer can make it worse. You should first disconnect your computer from the network, either by turning off your wireless connection or by carefully pulling out the Ethernet cord, if it connected that way. Then contact a trusted friend or technician who can advise you of the appropriate next steps, which may include a virus scan, while the computer is running.
Wrong! Restarting your computer can make it worse. You should first disconnect your computer from the network, either by turning off your wireless connection or by carefully pulling out the Ethernet cord, if it connected that way. Then contact a trusted friend or technician who can advise you of the appropriate next steps, which may include a virus scan, while the computer is running. |