CONSUMERS EMPOWERED.ORG

1. In Massachusetts, the three laws that provide protection to consumers buying cars and trucks are the Lemon Law, the Used Car Warranty Law and the Lemon Aid Law.

Correct!

Wrong!

2. The Massachusetts Lemon Law will protect you if you purchase a new car in New Hampshire.

Wrong! You must purchase the car in Massachusetts for the Lemon Law to apply. This is also the case for the Used Car Warranty Law and the Lemon Aid Law.

Correct! You must purchase the car in Massachusetts for the Lemon Law to apply. This is also is the case for the Used Car Warranty Law and the Lemon Aid Law.

3. When purchasing a new or used car, you have a three-day right to cancel the contract.

Wrong! There is no three-day right to cancel vehicle sales contracts in Massachusetts. No such right exists. Depending on the particular circumstances, however, you may have others rights under which you may cancel.

Correct! There is no three-day right to cancel vehicle sales contracts in Massachusetts. No such right exists. Depending on the particular circumstances, however, you may have others rights under which you may cancel.

4. CARFAX is a useful tool to research a used vehicle's title history on the Internet.

Correct! CARFAX reports (available at www.carfax.com for a fee) can tell you about a vehicle's title, ownership, and mileage history and may also include accident indicators, service records, and more.

Wrong! CARFAX reports (available at www.carfax.com for a fee) can tell you about a vehicle's title, ownership, and mileage history and may also include accident indicators, service records, and more.

5. When buying a used car, you do not have to have your car re-inspected if the inspection sticker is current.

Wrong! You must have it inspected within 7 days of purchase. Moreover, it is to your advantage to do so, since if it fails, you may, under certain circumstances, be able to take advantage of the Massachusetts Lemon Aid Law and return the vehicle to the seller for a refund.

Correct! You must have it inspected within 7 days of purchase. Moreover, it is to your advantage to do so, since if it fails, you may, under certain circumstances, be able to take advantage of the Massachusetts Lemon Aid Law and return the vehicle to the seller for a refund.

6. Massachusetts Law requires a dealer to disclose the previous owner's name and address (if known) if you ask for this information.

Correct!

Wrong.

7. When having you car repaired, you cannot be charged more than $10 over the estimate unless you are contacted and approved the higher amount.

Correct! Your authorization may be verbal if all disclosures are made to you. No charges are allowed for unauthorized work.

Wrong! Your authorization is required. It may be verbal if all disclosures are made to you. No charges are allowed for unauthorized work.

8. Massachusetts' consumer laws apply to all vehicles purchased over the Internet from out of state sellers.

Wrong! The Massachusetts Lemon Law and Used Car Warranty Law do not apply to Internet sales from out of state sellers. It is a good idea to get written information about any warranty offered, where repairs would be made, and how other problems would be resolved.

Correct! The Massachusetts Lemon Law and Used Car Warranty Law do not apply to Internet sales from out of state sellers. It is a good idea to get written information about any warranty offered, where repairs would be made, and how other problems would be resolved.

9. When considering buying a car, fuel efficiency should be part of your budget planning.

Correct! Fuel prices have risen dramatically in the past 10 years and should be factored into budget considerations along with the cost of monthly payments, the cost of insurance, excise taxes, parking, ongoing maintenance, and possible repairs.

Wrong! Fuel prices have risen dramatically in the past 10 years and should be factored into budget considerations along with the cost of monthly payments, the cost of insurance, excise taxes, parking, ongoing maintenance, and possible repairs.

10. Extended warranties always provide good protection to cover repairs after the manufacturer's warranty has expired.

Wrong! It's a good idea to weigh the cost of the contract, length of coverage, number of miles included, what parts are covered, and charges for labor. Are there restrictions, limitations and exclusions for coverage? For example "diagnostic charges' may not be covered.

Correct! It's a good idea to weigh the cost of the contract, length of coverage, number of miles included, what parts are covered, and charges for labor. Are there restrictions, limitations and exclusions for coverage? For example "diagnostic charges" may not be covered.