CONSUMERS EMPOWERED.ORG

Office of Consumer Affairs & Business Regulation
Provides consumer information, brochures & online services. Check a Home Improvement Contractor's registration and license; file a complaint. Click on "For Consumers"
(888) 283-3757

Office of the Massachusetts Attorney General
General information and online services. File a complaint; request free mediation under "Consumer Protection" category.
(617) 727-2200

Division of Banks
Information on banks and mortgage companies. Check to see if a debt collector is registered to do business in Massachusetts.
(800) 495-2265

Attorney General's Hotline
Check number of complaints against a business at (617) 727-8400.

Division of Professional Licensure
Licenses and regulates trades and professionals. Check on license status or file a complaint.
(800) 392-6066

Secretary of the Commonwealth
Information on business regulations and state services. Handles investor complaints.
(800) 392-6090

Division of Insurance
Handles home, life, auto and health insurance issues
(888) 830-6277

Do Not Call
Register to place your phone number on the Massachusetts' Do Not Call List.
(866) 231-2255

Department of Public Utilities
Handles electric, gas, pipeline, water and transportation issues.
(800) 392-6066

Lemon Law Arbitration Programs
Arbitration programs for new (Lemon Law) and Used Vehicle Warranty Law. Click on "For Consumers"
(888) 283-3757

Department of Telecommunications & Cable
Handles cable and telecommunications issues.
(800) 392-6066

Home Improvement Contractor Arbitration Program
Arbitration of disputes against Home Improvement Contractors. Guarantee Fund proceedings.
(888) 283-3757

Division of Energy Resources
Energy information and money saving tips.
(800) 351-0077

Registry of Motor Vehicles
Information, driving manuals and online transactions
(800) 858-3926

Board of Bar Overseers
Check on a lawyer's address and status; file a complaint.
(617) 728-8750

Department of Education
Proprietary school information
(781) 338-6048