1-19-17: Western Union Settles with FTC and US Department of Justice
Western Union has agreed to offer $586 million dollars in refunds to consumers and create an antifraud program. According to the FTC, Western Union has known for years that scammers were using the service to commit massive fraud. The company received over 550,000 complaints about money transfers made for fake lottery schemes, family emergency calls, advance fee loans, online dating and more. Additionally Western Union failed to take effective action against fraud-induced money transfers. Under the settlement, the company will train and monitor its agents. All money transfers that are suspicious will be blocked. The FTC warns consumers to be aware of telemarketers who ask you to pay with a money transfer. It is illegal. Don’t wire the money. Issue a complaint with the FTC
12-15-16: CEI presents program on scams at Danvers Council on Aging
On December 15th seniors at the Danvers Council on Aging learned how to protect themselves against scams and deceptive business practices that target the elderly. The program highlighted popular telemarketing schemes, mail fraud, health scams and email phishing. Seniors became aware of common tricks that scam artists often use and were given pointers to avoid becoming a victim. The program gave attendees the opportunity to share their experiences and ask questions.
11-17-16: CEI receives grant from AAA Northeast
Latest news – Auto sales and auto repair continue to top the list of consumer complaints compiled by the Office of Consumer Affairs and Business Regulation. Thanks to a grant donated by AAA Northeast, CEI looks forward to presenting How to Be An Empowered Car Buyer to English speakers of other languages and adult education students who are at risk for shady business practices and fraud. The interactive program focuses on making informed choices throughout the car buying experience and where to go for help when problems crop up.