The website for Massachusetts Consumers

How to get a deal?
Just ask!

None of us like to overpay for a product or service.  So how can you pay less?  In some cases, it can be as easy as asking, since nowadays more companies than you may realize are willing to negotiate.  But you have to do your homework first.  Talk to friends and co-workers and find out what they are paying for contracted services.  Look at the company’s website to see if it lists any plans that could fit your needs, instead of the all-inclusive plan.  Call the company during a time of the day that they may not be as busy.  If the wait-time is long, call back later, when an agent might have more time to go over different plans and prices with you.  And don’t be afraid to tell that agent that you are on a fixed income or that, although you enjoy their product or service, your financial situation has changed.  »Read more

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Dear Consumer Gals,

My Comcast bill arrives so late that I don’t have enough days to mail it so it can be received at the company by the due date.  It is very annoying. Is there some agency I can complaint to about this?

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