CONSUMERS EMPOWERED.ORG

The website for Massachusetts Consumers

CEI presents workshops

Teaching Massachusetts residents about how to be smarter consumers, protect their privacy and stay safe online is what Consumers Empowered strives to do every day.  And thanks to a grant from the Consumer Federation of America, this year we are able to direct our efforts towards helping adult basic learners and adults who speak languages other than English who might be unfamiliar with Massachusetts consumer laws. Recently, CEI presented workshops to students in ESL/ESOL and GED classes, including those at Blue Hills Adult Education GED program and Stoughton ESOL program.  Topics covered included basic rights when buying goods and services, recognizing deceptive business practices, protecting against identity theft, Internet safety and most importantly, where to go for help when problems occur. Check out Events for photos from past workshops and Contact Us to schedule a workshop for your organization.
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Dear Consumer Gals,

I recently bought a pima cotton jersey online. After a few washings, the company's name, size and laundering instructions are showing through the fabric and look like a strange emblem. What is the best way to complaint about it?
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